Maurer & Associates just released results of their change survey, finding that change has been handled more successfully during the recession:
A new online survey, by leading change management firm Maurer & Associates Inc., of the challenge of change in organizations today found 33 percent of leaders were more successful at implementing major change during the last 12 months than in the last 5 years. This contrasts with 14 percent who stated they were less successful and 31 percent who experienced no change.
Survey responses also revealed that 48 percent of organizations have experienced rapid major change during this recession, and 29 percent of respondents believe the economic recession has positively impacted their employee’s readiness to change. At the same time, only 20 percent of the respondents believed they were highly skilled at leading or managing these rapid changes while 55 percent believed they were somewhat skilled.
This maps to something a wise professor once told me–that profound change really only happens when there is a crisis (when I asked what one should do if there isn’t a crisis, he replied, “make one”). Although the sample size is relatively small (n=227), the results map closely to open-source information about upheaval in the previous 12 months. One can also see a similar aptitude for change in the latter part of 2001 and early 2002, with the creation of the Department of Homeland Security being the most obvious example.
[Image above is Maurer’s change cycle model. Perhaps the recession kicked organizations out of the dark?]